Warranty & Returns - United Kingdom

30-Day Returns & Exchanges

All FlyByFly products are backed by a 30-day returns and exchanges policy, giving you added peace of mind when shopping for baby and nursery essentials.

To be eligible for a return or exchange, items must be received in new condition:

• Unused and unwashed
  
• Tags attached
  
• Returned in original packaging
  

We are unable to process refunds or exchanges for products that show signs of wear, washing, damage, or removal from their original packaging.

Please note that return postage costs for cancellations or change-of-mind returns are the responsibility of the customer.

For more information, please see our Customer Care page.